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Shipping & Returns

Returns & Exchanges

We stand behind our goods and services and want you to be satisfied with them. It is our goal to deal with you fairly and reasonably. If you are dissatisfied with your purchase for any reason, please contact us using the form at the bottom of this page or by emailing us directly at fitefxatl@gmail.com 

 

Shipping Policy

Turnaround

All orders are shipped within 72 hours Monday - Friday 8am - 5pm.

Carriers

We currently use the following carriers to deliver our orders: 

  • FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be. FREE SHIPPING ON ORDERS OF $100 OR MORE.

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

 

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

  • Billing Address
  • Shipping Address
  • Email Address 
  • Credit Card Information

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

 

 

 


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